About New Hanover County Jail

New Hanover County Jail offender lookup: Who's in jail, Mugshots, Arrests, Bookings, Release Date, Commitment Date, Case Records, Address Given, Bond, Booking Date, Inmate Roster, Age, Defendant Record, Warrants.

New Hanover County has different jails, but the New Hanover County Jail offers custodial and security services for all incarcerated and detained individuals for the New Hanover County Sheriff’s Department, the New Hanover County Police Department, and other area law enforcement agencies. This is the prime jail in the New Hanover County area.

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New Hanover County Sheriff's Office

Address

3950 Juvenile Center Road, Castle Hayne, North Carolina, 28429

Phone

910-798-4200

Fax

910-798-4212

Email

[email protected]

Website

website

Inmate Search

Sending a Mail/Care Package

Inmates can now receive emails as well as regular mail. Emails get printed out and delivered to inmates the next day. Inmates will not be able to reply electronically. You can find out more information about emails by clicking here.

Make sure when sending mail in the postal service that you include your name and return address

Send mail like this:

RETURN ADDRESS:
Your Full Name
3950 Juvenile Center Road, Castle Hayne, NC, 28429

INMATE ADDRESS:
Inmate’s Name, X-Reference number, Housing Location
New Hanover County Jail
3950 Juvenile Center Road, Castle Hayne, NC, 28429

Sending Money

You can send money through TouchPay Direct by calling 910-798-4161, 910-798-4200, or online by clicking here. You will need the facility location number. You can also add money to an inmate’s account at the TouchPay Kiosk in the New Hanover County Jail lobby.

You can send money orders to:

Inmate’s Name, X-Reference number, Housing Location
New Hanover County Jail
3950 Juvenile Center Road, Castle Hayne, NC, 28429

Make sure you include a return name and address on the money order.

Phone calls

To create an account to receive phone calls from an inmate, click here. You can leave a 30 second voice mail for an inmate by calling 910-798-4161, 910-798-4200.

Visitation

Inmates at the New Hanover County Jail can have up to two (2) 45 minute social visits per week. No more than three (3) people, including infants and children, can visit at a time. Visitors need to present valid identification. You should consider that weekend visits are usually crowded. It might be easier to visit during the week. Call ahead to schedule a visit to make sure there are no issues with visitation on that day or time.

Do not bring anything besides your identification, keys and small wallet to the visit. Do not bring a purse, since that can contain contraband. Do not bring anything that could be considered contraband or illicit material. You should also plan to dress conservatively in order to be permitted to visit an inmate at the New Hanover County Jail.

Visiting Hours

Monday — 7:30 AM to 9:00 PM
Tuesday — 7:30 AM to 9:00 PM
Wednesday — 7:30 AM to 9:00 PM
Thursday — 7:30 AM to 9:00 PM
Friday — 7:30 AM to 9:00 PM
Saturday — 7:30 Am to 2:30 PM
Sunday — 7:30 Am to 2:30 PM

Directions

Refer the map below to find the driving directions.

Nearby Jail / Prison

Other Types of Correctional Facilities in North Carolina